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“I found Konstruct Digital to be very reliable, patient, and dependable.”

– Communications & Strategy Manager, Bright Wire

Project Summary

Konstruct Digital was hired to manage the SEO of Bright Wires’ website. The client’s ultimate goal was to increase organic traffic.

As a result of this cooperation, the client saw a significant increase in traffic. Their Google search rankings improved as well. Konstruct Digital worked patiently, guiding the client throughout while accommodating questions or requests along the way. They were professional, punctual, and reliable.

The Reviewer

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Detailed Review

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

Background

Please describe your company and your position there.
I am the Communications and Strategy Manager for a leadership development firm.

Opportunity / Challenge

For what projects/services did your company hire Konstruct Digital?
Our website transitioned to WordPress so that we could make edits on our own and also really focus on our digital marketing strategy which was to hone in on SEO and ultimately increase our organic traffic.

Solution

How did you select this vendor and what were the deciding factors?
Kontruct came recommended by industry colleagues. Our rep, Kimberley, has been exceptional at translating technical and specialized language and features into plain and approachable language.


Describe the project in detail and walk through the stages of the project.
We meet with Konstruct quarterly to review our goals based on where the company is going and balance it with the data they provide. We then meet monthly to discuss how our milestones are tracking against our goals. Konstruct is always prepared with quality and relevant data.


How many resources from the vendor’s team worked with you, and what were their positions?
We had one point of contact, Kimberly Findlay, who is extremely talented at what she does. She is always very prepared and extremely responsive. She is always patient and understanding to our business challenges.

Results & Feedback

Can you share any outcomes from the project that demonstrate progress or success?
Our digital marketing goals have surpassed our goals. The increase in organic traffic, and our google rankings are impressive.


How effective was the workflow between your team and theirs?
I found Konstruct Digital to be very reliable, patient, and dependable. They worked to our deadlines and kept us up to date as often as needed. Usually through email, but Kimberly was always willing to jump on a zoom or phone call to walk through any questions we had.


What did you find most impressive or unique about this company?
The service and the results.


Are there any areas for improvement or something they could have done differently?
We are in the midst of creating a new process where SEO writers can meet regularly with our SME’s to develop a stronger understanding of our brand and tone.

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