Facebook Helps Businesses Respond to the COVID-19 Outbreak
To help businesses respond to changes brought on by COVID-19, Facebook has added features that enable businesses to announce š£ temporary service changes on their Facebook Page and for Facebook searches.ā£
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If your business normally relies on in-person contacts and you have changed the delivery of your business to an online model, you can easily indicate š² those changes to your customers. Businesses that are subject to closures can also share that they are temporarily closed.ā£
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These features can be accessed by going to Page Settings > Page Info > Hours > Select āTemporary Service Changesā. Businesses can either indicate that a location is ā ļø āTemporarily Closedā, or select from multiple options under āOpen with Service Changesā, like:ā£
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šµ Online Servicesā£
šµ Deliveryā£
šµ Pickupā£
šµ Other Changesā£
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Consumers have began using social media as their primary way of getting updates from businesses. Facebook is used for making appointments, and getting information about businesses more than ever before. š° This is a great way to keep your customers informed about potential changes and show that you have options available. ā£
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#COVID19Ā #DigitalMarketingNews
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